Amazon Prime 被扣79美元的解决方法及申请退款范文

　　有人开通了Amazon Prime服务可能忘记关闭或是开通的时候就没注意，等收到扣79美元短信时会很着急，其实这时你大可不必担心，亚马逊这么大的公司不会没理由扣你79美元，下面说一下Prime相关的信息及怎么让亚马逊退回79美元。

　　本文信息适合被扣79美金年费后没有在Amazon购物，即没有享受Prime服务的情况下适用!不过个别情况下也见过Prime收费后用了一段时间又去取消的，也取消成功，这个具体联系客服吧，但有可能会扣一部分款作为已经正式使用Prime的费用。

　　一：确认是否为Amazon扣款79美金

　　确认方法有两种，第一打电话给你的信用卡银行，问明刷卡方，不过银行也只能告诉你刷卡方是谁，但肯定是不能帮你把钱要回来或冻结这笔消费的!第二种方法就是上Amazon网站查看。

　　不过当你登陆你的Amazon账号，在order和消费记录中是看不到这笔79美金的记录的，正确查看方式如下：

　　进入你的账户Your Account中，一般在页面右上角，点击“Manage Prime Membership”查看Prime状态，

　　如果已经扣费，会有一条扣费记录，这样就能确认向Amazon申请退款了

　　二：申请79美金退款的办法

　　第一种方法：Amazon客服人员协助退款

　　这个方法根据个人英语水平高低可分为直接电话联系、网络聊天和邮件申诉，邮件还是比较方便的，而且网上可以查到很多邮件申诉后退款成功的案例

　　1.点击此链接进入联系客服界面：亚马逊客服

　　2.选择Email方式

　　3.发送申请邮件，邮件模板：(本网站不允许拷贝，可以到网站首页找qq群找群主要。)

　　I started my amazon prime free trial a month ago, and recently found that you charged me $79 for this service. Then I realized that I forgot to cancel my prime membership but the sevice is uneconomic for me as I rarely buy things on amazon. I did not use this sevice any more after the trial period and $79 is not a small sum for me. Would you please be so kind to help me cancel my prime membership and give the money back to me?

　　4.很快关联邮箱收到Amazon回复，确认已经取消。

　　5.银行信用卡2-3日收到退款

　　第二种方法：自己取消Prime会员

　　具体取消方法如下：

　　1、点击这个页面，进入个人Amazon Prime membership管理页面(需要登录)

　　2、点击左边的End Membership，然后选择Do Not Continue。

　　3、成功取消之后会收到亚马逊的一封取消成功的邮件，取消邮件大致如下

　　Hello from Amazon.com,

　　As you requested, we've canceled your Amazon Prime membership.Since you have not used your Amazon Prime benefits, we are refunding the full membership fee of $79. Your refund should be processed within the next 2-3 business days and will appear as a credit on your card's next billing statement. If your latest membership charge is still processing, we'll issue the refund as soon as the charge is completed.

　　If you'd like to join Amazon Prime again, start a paid membership by signing-up during checkout or visiting the Amazon Prime page: http://www.amazon.com/prime

　　Thank you for trying Amazon Prime and shopping at Amazon.com.

　　Best regards,

　　Amazon.com Customer Service

　　http://www.amazon.com

　　This message was sent to the following e-mail address: xxxx@xxx.com

　　4、再次点击这个页面，进入个人Amazon Prime membership管理页面(需要登录)，然后你可以看到“Your membership has been cancelled"。

　　5、取消的钱很快会到你的信用卡里，但是会算在你下一个账单还款中，意思就是本期账单你那79$还是要还 。

　　三：预防措施

　　个人觉得申诉总归是一件很麻烦的事，所以如果不想要这个79美金一年会员的话可以自己取消它，这样就能省事很多，取消步骤也很简单，

　　1、点击这个页面，进入个人Amazon Prime membership管理页面(需要登录)

　　2、点击左边的End Membership，然后选择Do Not Continue。

　　四：申诉邮件范本

　　对于大多数人来说，虽然英语都学了不少，可真正用起来的时候就会有点犯难了，所以整理一下申请邮件的范本，提供大家使用。

　　邮件大致内容可以分为3部分，每部分各整理2段意思相近的内容，可供组合使用!(比如一A+二B+三A或一B+二A+三A)

　　本网站不允许拷贝，可以到网站首页找qq群找群主要。

　　第一表明发现信用卡被亚马逊扣款，自己不知情

　　A：Recent days, I found that Amazon has deducted $ 79 from my credit card.But I did not buy anything these days.

　　B：I have just received my bank’s SMS,they told me that Amazon deducted $79 from my account,I do not know why!

　　第二表明自己不需要Prime服务以及有可能忘了自己关闭升级服务

　　A：When I checked my Amazon account I found that Prime Membership deducted my money.But I’ve no idea about this at all.I haven’t decided to assign for the membership.Maybe I forgot to cancel my prime membership and the sevice is uneconomic for me.

　　B：When I checked my account I found that I have been charged $79 for the PRIME MEMBERSHIP,but I have no plan to pay the money to the Prime,and I think it is not cheap for me.

　　第三表明希望取消服务取回79美金

　　A：Would you please be so kind to help me cancel my prime membership and give the money back to me?Thank you very much!

　　B： I just want my money back. You can cancel my PRIME MEMBERSHIP.Thank you very much!另附一段试用Prime一个月后忘记关闭而被扣款的邮件范本

　　I started my amazon prime free trial a month ago, and recently found that you charged me $79 for this service. Then I realized that I forgot to cancel my prime membership but the sevice is uneconomic for me as I rarely buy things on amazon. I did not use this sevice any more after the trial period and $79 is not a small sum for me. Would you please be so kind to help me cancel my prime membership and give the money back to me?