美亚海淘攻略 美国亚马逊7天内补差价攻略

美国亚马逊算是对国内比较友好的海淘网站之一。也因如此，大家尝试海淘，必会选美国亚马逊。又因现在可以直邮，更是受到了不少小伙伴们的青睐。但是，毕竟海淘是要漂洋过海，如果还没到手，又降价了，肯定心里不是滋味。现在大家不用怕了，如果各位小伙伴购买7天内有降价，可以找美国亚马逊的客服要回购物差价了。

现在就具体流程给大家做个介绍

首先，下单7天内查看所购商品价格。这个就不需多做解释。相信这一步对各位小伙伴来说，完全不是问题。那我们就直接进入正题：

1.发现降价，联系客服

a、打开美国亚马逊http://www.amazon.com/，首页顶部位置“help”按钮

b、need more help?----contact us

c、选择在线沟通的方式

联系美亚客服链接如下：https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId=508510&

需要说的是，美亚支持email，电话和在线客服三种渠道。email会有不能即可回复，互动性差的问题。电话沟通也可能会受到语言的限制。所以，健一大家选择在线客服的方式(可以百度翻译)

d、点startchatting 开始弹出个对话框，开始联系在线客服，会弹出一个对话框，可能会等一会，连线成功就可以开始对话

2、一般涉及如下谈话内容

You are now connected to Rafael from Amazon.com.

Me:About my order

Rafael: Hello , my name is Rafael.

Me:Hello, I bought a watch through the order, order number respectively is ******(订单号) the total price is $66.78, now this watch price down to $56.10 at http://www.amazon.com/(商品链接) within 7 days, I hope I can return the difference $10.68.

Rafael:I am really sorry for the trouble, let me help you.

Before I can view your account I'll need to do a quick security check.Please confirm the email address, complete name, and billing address on your account.

Me:OK，Wait a moment.

Rafael:Sure, thanks!

Me:my

E-MAIL:********@qq.com,

name:****　**,

billing address :RRRR ******12560 NE M****T CD705(账单地址)

Rafael:Perfect! Thank you very much for confirming that, I appreciate it.

Wang, I checked the item on the website, I see here that the item is now at $56.10, correct?

Me:YES

Rafael:Terrific!

I can definitely process a refund for the difference for you. What I will do here is to process a refund of $10.68 back to your credit card, let me process it for you right away.

Me:thank you!

Rafael:You are welcome! I've requested a refund of $10.68 to your Visa. You'll see the refund in the next 2-3 business days.

I have sent you an email confirmation for your reference for the refund, please check your email after our chat.

Just to confirm that I have covered everything, have I resolved your concern for today?

Me:Thank you very much! I don't have any other questions!